1. What Personal Information Do We Collect?

We collect personal information when you:

• Register for our website or courses
• Purchase products or services
• Contact us with questions or feedback
• Provide input or testimonials regarding our resources

The personal information we collect may include your name, email address, phone number, mailing address, payment information, and—when applicable—additional details such as ID number, date of birth, or occupation, especially for course enrollment and certification purposes.

2. How Do We Use Your Personal Information?

We use your personal information to:

• Deliver the products and services you have requested
• Process orders and manage your account
• Maintain accurate student records and internal academic administration
• Communicate important updates about your course or purchase
• Provide customer support and respond to inquiries
• Improve our offerings and user experience
• Send marketing communications (with the option to unsubscribe)

3. Do We Share Your Information?

We do not sell or rent your information.
However, we may share it with trusted third-party vendors or service providers who help us:

• Process payments (e.g., PayPal, Xendit)
• Ship physical materials (e.g., EMS, DHL)
• Host our website and learning systems

These vendors access your information only as necessary to perform their specific services.

We may also disclose your information:

• If required by law or court order
• To protect our rights, safety, or the rights of others

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic (e.g., Google Analytics)
• Improve marketing and personalization (e.g., Meta Pixel)

You can manage or disable cookies in your browser settings. For more information, please refer to our separate Cookie Policy.

5. How Do We Protect Your Personal Information?

We take reasonable steps to safeguard your personal information and prevent unauthorized access, use, or disclosure. We are committed to handling your data with care and in accordance with applicable privacy standards.

6. International Data Transfers

If you are accessing our services from outside Indonesia or the United States, please be aware that your data may be transferred to, stored, and processed in countries where our servers or service providers are located.

By using our website, you consent to this transfer.

7. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices.
Any major updates will be announced via email or posted prominently on our website.
The “Effective Date” above indicates the latest revision.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out to us through our official contact page:
https://karohs.school/contact